Director, Field Access – Infectious Disease

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Oversee the Field Access Manager (FAM) Team in facilitating patient access within the infectious disease sector.

• Inform accounts about effective and efficient methods that enhance patient access to prescribed product(s).

• Assist healthcare professionals (HCPs) during the enrollment and access phases.

• Direct the FAM team in fostering account confidence in patient access by educating them about the access journey, payer coverage landscape, transitions of care, and all relevant access resources.

• Coordinate and collaborate internally with Market Access, Sales, Marketing, and all Patient Support Services.

• Build a FAM Team for the Company's new brand introduction in the infectious disease field.

• Collaborate with Patient Access and Market Access Marketing to ensure that appropriate training resources and materials for HCPs are readily available.

• Mentor, inspire, and guide FAMs to meet goals and objectives with an emphasis on accountability, results, and teamwork.

• Ensure the Field Access team adheres to compliant behaviors relating to HIPAA/patient privacy and maintains accurate documentation in the CRM system.

• Formulate strategies and processes, in collaboration with cross-functional teams, to address access challenges in a compliant manner.

• Assess needs and spearhead the development of patient access resources to enhance account education.

• Deliver relevant and timely performance updates to senior leadership.

⛳️ Requirements

• Bachelor's degree in science, business, healthcare, or a related field; advanced degree preferred.

• At least 10 years of experience in pharmaceuticals or biotech with a strong emphasis on medication access and patient support services within infectious disease, supporting access in both inpatient and outpatient settings.

• A background in HIV & Oncology is preferred.

• Over 5 years of managerial experience with a proven ability to motivate, coach, lead, and execute strategy.

• In-depth knowledge of payer policies, including public and private payers, expert knowledge of benefit verifications and prior authorization requirements, as well as reimbursement processes across various care settings.

• A demonstrated history of developing and successfully implementing medication access strategies.

• A patient-centric and service-oriented approach.

• Strong interpersonal, collaboration, and communication skills with a proven track record of building and maintaining key stakeholder relationships.

• Detail-oriented and highly organized.

• Experience in budget planning and management.

• Flexible and innovative, with the ability to solve problems and effectively manage multiple tasks.

• Team-oriented with demonstrated experience in partnering with commercial sales, market access, and other stakeholders.

• Successful experience in a fast-paced, ever-changing environment.

• Proficient in Microsoft Office applications (Outlook, Word, Excel).

• Familiarity with compliance standards and legal requirements for product manufacturers.

• Ability to manage a large territory and travel nationally up to 60%, including overnight stays.

🏝️ Benefits

• Health and insurance benefits.

• Training and development opportunities.

• Performance-based bonus eligibility.