Director, Customer Partner Portfolio

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Full responsibility for managing relationships, driving account growth, and ensuring profitability.

• Establish, nurture, and enhance strong customer relationships.

• Proactively promote account growth by introducing new offerings.

• Oversee a portfolio of accounts across various industries.

• Accountable for generating leads through to closure, focusing on expanding scope and value.

• Achieve budget targets, managing revenue, profit/loss, and growth goals.

• Ensure account profitability by leading improvements in operating margins.

• Enhance the utilization and billability of resources assigned to the account.

• Develop in-depth industry knowledge to assist customers in realizing value.

• Uphold and promote the culture of Kyndryl.

• Work closely with sales team members to facilitate a smooth account management process.

⛳️ Requirements

• Over 10 years of experience managing the sales process from start to finish.

• More than 5 years of experience managing account P&L for $10M+.

• Extensive experience in the retail and manufacturing sectors.

• Profound understanding of business and technology trends, along with industry best practices.

• Demonstrated experience in revenue growth, cost management, profitability, trends, and risks.

• An open-minded and empathetic approach to building relationships with customers.

• Willingness to travel up to 50% as needed.

• Must reside in the New York or New Jersey areas.

🏝️ Benefits

• Medical and dental insurance.

• Disability coverage.

• Retirement plan options.

• Paid leave benefits.

• Paid time off.

• Participation in Kyndryl's discretionary annual bonus program.