Director, Commercial Technology Strategy and Deployment

This is a fully remote position, open to applicants in Massachusetts.

📋 Description

• Act as a vital link between the commercial sector and technology teams.

• Spearhead the strategy for the commercial technology ecosystem throughout the organization.

• Evaluate current commercial processes to uncover gaps and opportunities for standardization.

• Create new or enhanced workflows that are implemented within Salesforce and associated reporting environments.

• Take ownership of the commercial technology roadmap for Salesforce and BI & Analytics platforms.

• Specify business requirements and establish functional priorities for IT.

• Advocate for the sales representative and sales leader experience with the Salesforce platform.

• Lead the strategy and execution of commercial data governance.

• Oversee team resources to support commercial technology initiatives and business objectives.

• Function as a trusted strategic partner to sales leadership, heads of operating units, and IT.

⛳️ Requirements

• Over 12 years of experience in commercial operations, sales operations, or revenue operations.

• Robust working knowledge of Salesforce as a commercial platform.

• Demonstrated ability to evaluate, document, and enhance commercial business processes.

• Proven history of delivering results in a multi-segment or multi-business-unit environment.

• Strong analytical capabilities with the ability to define, measure, and convey commercial KPIs.

• Capacity to navigate seamlessly between business and technology stakeholders.

• Familiarity with BI and analytics platforms (CRMA/Tableau CRM, Tableau, Power BI, Looker, or similar) is preferred.

• Salesforce certification is a plus, though not mandatory.

🏝️ Benefits

• 401(k) plan with an employer match of up to 6% and no vesting period.

• Employee stock purchase program.

• Flexible time off policy for salaried employees.

• Accrual of three to five weeks of vacation annually, depending on tenure.

• Accrual of up to 64 hours of paid sick leave each year.

• Paid and/or floating holidays.

• Parental leave.

• Short- and long-term disability insurance.

• Tuition reimbursement program.

• Comprehensive health and welfare benefits.