Director, Client Management

This is a fully remote position, open to applicants in New Jersey, +2 more states.

📋 Description

• Oversee a team dedicated to managing a strategic portfolio of business.

• Propel growth for business units by meeting annual revenue objectives.

• Ensure client retention while promoting growth through additional products and services.

• Cultivate and maintain essential internal and external relationships.

• Manage revenue streams for the designated team and clients.

• Establish a regular schedule for reviewing budgets, forecasts, and product usage.

• Ensure the team meets or exceeds client renewal and retention objectives.

• Empower the team to drive revenue growth through the optimization of existing products.

• Coordinate the intake and delivery of impact analysis for current solutions.

⛳️ Requirements

• Bachelor’s degree in Business, Health Care Administration, or a related field.

• More than 10 years of experience in a client management role, with over 5 years in a leadership capacity.

• Proven track record in revenue management and increased utilization.

• In-depth knowledge of the Payor and/or TPA sector.

• Capable of leading and managing a team in a dynamic environment.

• Exceptional written and verbal communication skills.

• Strong presentation, public speaking, and meeting management abilities.

• Established collaboration with key business stakeholders: Sales, Operations, Marketing, and Leadership.

• Ability to foresee future trends and integrate them into business review strategies.

• Experience utilizing data and reporting to effectively identify client and industry trends.

🏝️ Benefits

• 401k plan with employer matching.

• Flexible paid time off.

• Paid holidays.

• Parental leave.

• Life and disability insurance.

• Comprehensive health benefits including medical, dental, vision, and prescription drug coverage.