Director, Business Development

This is a fully remote position, open to applicants in United States.

📋 Description

• Lead ChowNow's business development initiatives, encompassing the partner evaluation framework and the partner journey from initial discussions to market launch.

• Identify and prioritize partnerships that enhance revenue, facilitate restaurant acquisition, and support market expansion.

• Align partnership strategies with the company's vision, revenue objectives, and product roadmap.

• Become an expert on ChowNow products and effectively communicate technical capabilities to potential partners.

• Collaborate with various teams, including Partnerships, Executive, Sales, Product, Marketing, Sales Enablement, Restaurant Success, Legal, Finance, Data, Engineering, and Customer Support.

• Oversee the business development process from sourcing and qualification to deal structuring, negotiation, and market execution.

• Maintain relationships with technology integration, referral, and channel partners.

• Assess opportunities for entry into new markets and adjacent verticals, including decisions regarding building, buying, or partnering.

• Travel to industry events, partner offices, and ChowNow's headquarters in Los Angeles as necessary.

• Launch 1–3 new partners within 90 days and facilitate quarterly business reviews (QBRs) with partners.

⛳️ Requirements

• 8–10 years of experience in partnerships, business development, channel/reseller, or POS integration roles, preferably within the restaurant technology sector.

• Proven track record of sourcing and finalizing partnerships that resulted in measurable revenue and customer acquisition.

• Comfortable navigating uncertainty and structuring complex, unstructured problems.

• Working knowledge of APIs and the ability to engage in technical discussions with product and engineering teams.

• Proficient in evaluating commercial deal structures, constructing financial models, and negotiating partnership agreements.

• Self-driven, detail-oriented, and well-organized.

• Demonstrated ability to foster relationships across internal teams and with external partners.

• A strong passion for supporting the success of local restaurants.

🏝️ Benefits

• Continuous training and growth opportunities.

• Recognized as a "Best Place to Work" for employee experience.

• Comprehensive medical, dental, and vision plans.

• Mental Health Coverage programs.

• Unlimited Paid Vacation.

• 7 weeks of baby bonding time for all new parents.

• 8 Weeks of Paid Pregnancy Leave.

• 401(k) Matching.

• Employer-contributed student loan assistance or continuing education reimbursement program.

• Employee Stock Incentive Plan.

• Pet insurance.

• Consistent and fair leadership.

• A culture of freedom with accountability.