Director, AI Technologies

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement the enterprise AI roadmap in alignment with business priorities

• Identify, prioritize, and execute high-impact AI use cases that demonstrate measurable ROI

• Represent the AI strategy in executive and cross-functional discussions

• Oversee the design, deployment, and operation of the enterprise AI platform

• Create a scalable, secure, and compliant AI infrastructure (LLMs, MLOps, integrations)

• Establish standards for model lifecycle management (deployment, monitoring, incident response)

• Build and enforce enterprise AI governance, focusing on model risk, compliance, and acceptable use

• Lead governance reviews and ensure adherence to regulatory standards (e.g., HIPAA)

• Maintain oversight of AI systems, vendors, and their usage throughout the organization

• Manage the end-to-end delivery of AI solutions across clinical, operational, and corporate functions

• Promote adoption and integration into business workflows

• Ensure that outcomes are linked to improvements in efficiency, cost, or performance

• Collaborate with IT, Clinical, HR, Operations, and Data teams

• Influence stakeholders and align AI initiatives with enterprise priorities

• Build and expand a multidisciplinary AI team

• Define roles, structures, and operational methodologies

• Manage budget, tools, and external partnerships

• Other responsibilities as assigned

⛳️ Requirements

• Over 10 years of experience in technology roles, including 4+ years in leadership or management positions

• Proven experience in building or scaling enterprise AI/ML platforms in production settings

• Extensive knowledge of LLM ecosystems, MLOps practices, vector databases, and AI API architectures

• Experience managing AI governance, model risk management, or responsible AI frameworks

• History of converting business challenges into AI product requirements and delivering effective solutions

• Excellent executive communication skills — capable of conveying complex AI concepts to non-technical audiences

• Preferred experience in regulated industries (healthcare, financial services, or similar)

• Experience in healthcare IT, clinical decision support, or HIPAA-regulated environments is preferred

• Familiarity with AWS AI/ML services (SageMaker, Bedrock, Amazon Connect AI capabilities)

• Experience in building teams from scratch in a new function

• Background in workforce management, BPO technology, or contact center AI

• Advanced degree in Computer Science, Data Science, or a related field — or equivalent professional experience

🏝️ Benefits

• Medical, Dental, and Vision plans

• Flexible Spending/Health Savings Accounts

• Flexible PTO

• 401(k) with Company Match

• Life Insurance, Pet insurance, and additional benefits