Digital Technical Project Manager

This is a fully remote position, open to applicants in Malaysia.

📋 Description

• Serve as the lead project manager for the development of the enterprise website and the refresh of the MarTech stack.

• Take ownership of the project roadmap, milestones, trackers, and documentation, which includes sprints, stand-ups, sprint reviews, and steering meetings.

• Collaborate with Procurement to manage and execute the comprehensive RFP process for selecting web development agencies.

• Monitor vendor fees, production expenses, and development costs; highlight any budget discrepancies.

• Plan and implement multi-market User Acceptance Testing (UAT), obtain go-live approvals, manage DNS cut-overs, hypercare, and transition to post-launch support.

• Conduct discovery workshops with Marketing, Business Teams, Legal, and regional teams to establish objectives, site architecture, user experience flow, and feature requirements.

• Convert business needs into functional specifications and a consolidated requirements baseline.

• Oversee review cycles, compile feedback, and coordinate approvals across internal teams and regional contacts.

• Manage project scope and link change requests to requirements, cost implications, and stakeholder decisions.

• Determine the website access model for the market, including centralized access control, editing rights for markets, and audit trails.

• Review the existing B2B MarTech stack to identify gaps in data flow, lead scoring, tagging hygiene, and CRM integration.

• Create an execution strategy to address attribution challenges and capture marketing-influenced revenue.

• Assess vendor proposals and quality of output against current web development trends, SEO/GEO/AEO standards, and performance metrics.

• Supervise best practices in MarTech, including tag management, pixels, custom dimensions, and data synchronization between Pardot and Salesforce.

• Ensure the implementation of post-launch tracking and analytics, as well as automate lead reporting.

• Define post-launch Service Level Agreements (SLAs) and support scopes with the chosen vendor.

• Guarantee comprehensive documentation for the Content Management System (CMS) and facilitate training for both central and regional teams.

• Provide a handover package that includes site maintenance, content updates, monitoring, and data hygiene Standard Operating Procedures (SOPs).

⛳️ Requirements

• BA/BS degree or equivalent professional experience.

• Demonstrated success in managing large-scale web development projects, CMS implementations, and MarTech integrations in a PMO or leading agency capacity.

• In-depth knowledge of enterprise CMS architectures, UI/UX, SEO, quality assurance/testing protocols, and trends in AI-driven web development.

• Practical experience with B2B tracking, lead attribution models, Salesforce, Pardot, GA4, and Google Tag Manager.

• Background in executing end-to-end RFP processes, budget management, and multi-market UAT.

• Outstanding stakeholder management abilities, adept at translating complex technical constraints to marketing teams and conveying business needs to developers.

🏝️ Benefits

• Competitive salary and performance-based bonuses.

• Comprehensive health, dental, and vision insurance.

• Flexible work hours and remote working options.

• Opportunities for professional development and career advancement.

• Collaborative and inclusive company culture.