Digital Reporter Lead

This is a fully remote position, open to applicants in Florida.

📋 Description

• Support Digital Reporter training initiatives across the United States

• Lead one-week onboarding and training sessions for newly recruited Digital Reporters

• Conduct live dictations and practical training exercises for participants

• Offer mentorship, guidance, and continuous support to Digital Reporters

• Provide constructive feedback and suggestions to enhance training programs and ensure alignment with industry trends and business goals

• Ensure that new employees are adept in necessary technology, procedures, and best practices

• Oversee the verbatim documentation of legal proceedings using audio and visual technology

• Create annotations and keyword markers to streamline transcription workflows

• Manage speaker identification and exhibit tracking during legal proceedings

• Transport, set up, operate, and maintain audio/video equipment, including laptops, mixers, microphones, and software

• Adhere to company-defined standards, processes, and operational procedures

• Represent U.S. Legal Support in a professional, organized, and timely manner

• Provide assistance to Digital Reporters through email, Microsoft Teams, and 8x8

• Assist reporters with procedural inquiries and best practices

• Collaborate with leadership to pinpoint opportunities for process enhancement

• Perform additional administrative and operational tasks as assigned

⛳️ Requirements

• At least three (3) years of experience as a:

• Transcriber

• Typist

• Law Clerk

• Legal Assistant

• Paralegal

• Videographer

• Other legal support professional

• Excellent verbal and written communication abilities

• Capability to type 60+ words per minute with accuracy

• Preferred knowledge in legal studies, communications, or a related discipline

• Working familiarity with civil deposition rules and procedures

• Understanding of legal terminology

• Technical proficiency with audio and video equipment

• Flexibility to accommodate an on-call schedule

• Reliable means of transportation

• Professional and customer-service-oriented attitude

🏝️ Benefits

• Competitive compensation package

• Comprehensive health, dental, and vision benefits

• 401(k) with company match

• Paid time off and holidays

• Professional development opportunities