Digital Merchandising Specialist

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main authority on brand guidelines and voice settings within the technology merchandising platform, ensuring all produced content aligns with brand standards.

• Analyze competitor ecommerce experiences and emerging AI merchandising trends to enhance platform strategies and update rule sets.

• Create and document best practices for configuring and sustaining merchandising outputs across all sales channels.

• Manage the complete product cataloging process using the technology platform to enhance and build product listings.

• Ensure that products are accurately configured, live on-site, and optimized for visibility and conversion, including thorough and precise product attributes, images, categorization, and metadata.

• Establish, document, and continually enhance brand voice guidelines, tone specifications, and content rules to be integrated into the platform, ensuring consistency across all consumer interactions.

• Utilize analytics and reporting dashboards to assess content performance, pinpoint opportunities for rule optimization, and enhance merchandising results across product categories and sales channels.

• Conduct weekly evaluations of product and category content to confirm accuracy, brand alignment, and business relevance; adjust platform rules and inputs as necessary.

• Configure and oversee product featuring, sorting logic, and promotional rules across all digital sales channels.

• Collaborate with UX and development teams to implement data-driven navigation and taxonomy suggestions that enhance discoverability and conversion.

• Review, edit, and approve product and website copy, providing constructive feedback to refine brand rules within the platform and ensure outputs meet conversion and SEO objectives.

• Uphold catalog data integrity across all channels, ensuring that inputs for AI tools (product attributes, metadata, categorization) are precise and current.

• Regularly review outputs on the site, identify errors or off-brand content, report findings, and work with technical teams to refine platform rules and enhance overall user experience and conversion.

⛳️ Requirements

• A bachelor's degree is preferred.

• A minimum of 2 years of experience in an ecommerce or retail environment; experience with AI tools, content management systems, or merchandising platforms is highly preferred.

• Comfortable with learning and adopting new technology platforms; prior experience with AI-powered tools, prompt configuration, or rules-based content systems is advantageous.

• Exceptional oral and written communication skills.

• Highly detail-oriented.

• Strong copywriting and editorial skills with the ability to critically assess AI-generated content and establish rules that yield on-brand results.

• Excellent organizational skills and attention to detail in a fast-paced setting.

• Capability to handle multiple tasks, meet deadlines, and adapt to a changing work environment.

🏝️ Benefits

• Competitive salary and benefits package, including health, dental, vision, and life insurance.

• Unlimited paid time off (PTO).

• 401(k) with company matching.

• Opportunities for personal and professional development.