Digital Marketing Support Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• The Paid Media DPH Support Manager is tasked with overseeing the daily operations, ensuring execution quality, managing workflows, and leading the Paid Media Coordinators at Digible located in the Philippines.

• This position operates within the framework of Digible’s established reporting and operating procedures, balancing effective people management with a stringent commitment to systems, processes, and standards.

• This role collaborates closely with the Director of Support and the Director of Business Operations to guarantee consistent execution, promote process adoption, align tools, and facilitate team development.

• The Paid Media DPH Support Manager is responsible for project managing the workflow of the support team, upholding quality control across all execution tasks, and ensuring that the DPH support function is seamlessly integrated into the daily operations of the Level 2 and Level 3 Paid Media teams.

• While this position does not directly manage client or campaign strategy, it plays a crucial role in enabling scalability, efficiency, media performance, and quality throughout the Paid Media organization.

⛳️ Requirements

• A minimum of five years of experience in digital marketing, encompassing both paid and organic media.

• Previous experience leading or mentoring execution-focused teams is strongly preferred.

• Ability to provide clear feedback and hold team members accountable.

• In-depth knowledge of paid media platforms, including Google Ads, Meta Ads, Google Tag Manager, and Google Analytics.

• Exceptional attention to detail with a strong emphasis on quality assurance and adherence to processes.

• Outstanding communication skills with the capability to collaborate effectively across different time zones.

• Experience in an agency setting is highly preferred.

• Background in the multifamily sector is an advantage.

🏝️ Benefits

• Competitive salary

• Opportunity to influence the HR function of a rapidly expanding BPO.

• Collaborate closely with a team of industry leaders who have successfully scaled BPOs in the past.

• Opportunities for career growth and development.