Digital Intelligence & Personalization Architect, DIPA FE

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as a recognized expert in Adobe Experience Platform and integrated Adobe solutions, adhering to industry best practices and standards.

• Serve as a subject matter authority on Adobe Experience Platform, Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, and AEP RTCDP.

• Collect and comprehend client business objectives, technical specifications, and key performance indicators.

• Align technical recommendations with client goals, business objectives, and feasibility of implementation.

• Convert business use cases into scalable solution designs while considering campaign flexibility, reporting needs, integration dependencies, and platform constraints.

• Document actionable suggestions to reduce implementation risks and enhance platform adoption.

• Evaluate client technical environments and identify gaps in implementation concerning business objectives.

• Propose and design best-practice solutions based on assessments and platform capabilities.

• Analyze intricate technical issues, assess solution alternatives, and guide customer discussions on recommended strategies.

• Offer insights on integration technologies and patterns, including REST APIs, webhooks, and interoperability between Adobe and non-Adobe systems.

• Assist in troubleshooting solutions and implementing best practices across Adobe Analytics, CJA, Adobe Target, and AEP RTCDP.

• Utilize Adobe Experience Platform Debugger, Assurance logging, and other related tools to validate implementations and resolve issues.

• Engage consistently with clients, including marketers, analysts, developers, and executive stakeholders.

• Manage multiple client engagements concurrently while ensuring timely delivery and high-quality service.

• Build credibility and trust with clients and partners through effective communication and facilitation skills.

⛳️ Requirements

• Extensive technical knowledge of Adobe Experience Platform and Adobe Experience Cloud solutions.

• Over 5 years of direct consulting experience with clients.

• More than 3 years of hands-on experience with at least three of the following: Adobe Analytics, Customer Journey Analytics (CJA), Adobe Target, Adobe Experience Platform, and RTCDP.

• Familiarity with REST APIs, webhooks, and enterprise integration methodologies.

• Expertise in API integrations, tag management, data modeling, and solution architecture.

• Experience in translating business requirements into architecture, design, and development tasks.

• Ability to communicate technical solutions to both technical and non-technical audiences clearly.

• Strong problem-solving, facilitation, and consulting abilities.

• Experience with Adobe Data Collection for web and mobile implementations.

• Experience with Adobe AEP Mobile Edge SDK.

• Proficiency in utilizing AI tools within daily workflows.

• Exceptional verbal and written communication capabilities.

• Ability to thrive in fast-paced, client-facing environments.

🏝️ Benefits

• Medical, dental, and vision insurance

• Life insurance

• Disability coverage

• Paid time off

• 401(k) plan

• Competitive benefits package