Digital Content Producer

This is a fully remote position, open to applicants in United States.

📋 Description

• Take ownership of the complete execution of digital content projects on TotalWine.com and the mobile application.

• Ensure that content is deployed in a timely manner, accurately, and in alignment with brand standards.

• Offer strategic insights on content implementation while maintaining brand integrity and accessibility standards.

• Assist in the development of personalization and localization strategies tailored to various markets and customer segments.

• Collaborate effectively with teams from Digital Merchandising, Creative, Marketing, Store Operations, Product, and UX.

• Enhance content workflows, user experience, and operational efficiency.

• Develop scalable solutions for content deployment, version control, and intricate content scenarios.

• Recognize and implement process enhancements to improve speed to market and quality of content.

• Conduct testing, troubleshooting, and optimization of content performance across various platforms.

• Manage changing priorities and respond to ad-hoc requests proficiently.

• Maintain documentation and support operational best practices, quality assurance, and compliance.

• Report directly to the Senior Manager of Digital Operations.

⛳️ Requirements

• Bachelor’s degree with over 5 years of experience in digital content production, ideally within an eCommerce or omni-channel setting.

• Knowledge of CMS platforms and workflows related to content publishing.

• Exceptional attention to detail with the capability to handle multiple projects at once.

• Strong communication skills for effective interaction with cross-functional teams and stakeholders at various levels.

• Ability to adapt to changing technologies and contribute to initiatives aimed at process optimization.

• A basic understanding of HTML, WCAG ADA compliance, and SEO best practices is beneficial.

🏝️ Benefits

• Paid Time Off (PTO)

• Generous store discounts

• Health care plans (medical, prescription, dental, vision)

• 401(k), HSA, FSA, and pre-tax commuter benefits

• Disability and life insurance coverage

• Paid parental leave

• Pet insurance

• Critical illness and accident insurance

• Discounted home and auto insurance

• College tuition assistance

• Career development and product training

• Consumer classes

• Total Rewards program featuring health and wellbeing resources

• Reasonable accommodations available throughout all stages of the employment process