Digital Business Analyst

This is a fully remote position, open to applicants in United States.

📋 Description

• Contribute to the ongoing improvement and advancement of Digital Banking's strategic and on-demand analytics capabilities.

• Assess specific business requirements and create relevant documentation to guide decision-making.

• Generate data-driven reports that support management decisions regarding the creation or expansion of digital content.

• Analyze data and conduct quality control on reporting and analysis for the Bank's digital portfolio.

• Formulate approaches and methodologies to address business inquiries, evaluate digital opportunities, and assess market potential.

• Design dashboards and automated processes to enhance reporting quality and efficiency, consolidate data, and aid in tag management and web analytics software implementations.

• Provide insights from data mining, segmentation, customer profiling, and quantitative analyses to identify acquisition, cross-sell, up-sell, and retention opportunities through digital channels.

• Incorporate approved recommendations into business strategies, plans, and tactics alongside business partners.

• Collaborate with Digital Marketing and Content Management teams to develop measurement strategies for updates and campaigns of digital content.

• Educate business partners on how to utilize analytics capabilities, prepare reports, and effectively leverage report data.

• Comply with company risk and regulatory standards, policies, controls, and Risk Appetite.

• Report risk-related matters to management.

• Foster diversity and uphold the Bank brand.

• Maintain internal control standards and address internal and external audit findings as well as relevant regulatory issues.

• Perform additional related tasks as assigned.

⛳️ Requirements

• Bachelor's degree and at least 4 years of experience in marketing, product management, finance, analytics, and/or data management, or alternatively, a combined total of 8 years in higher education and/or work experience, including a minimum of 4 years in the aforementioned fields.

• Understanding of statistical concepts.

• Demonstrated analytical abilities.

• Experience in compiling and interpreting technical information.

• Skilled in presenting to a non-technical audience.

• Excellent verbal and written communication skills.

• Familiarity with relevant statistical tools and techniques, such as linear regression, time series analysis, factor analysis, and cluster analysis, used for modeling, segmentation, and data analysis.

• Prior experience in the financial services industry.

• Proficient with relevant web analytics and tag software.

• Capability to thrive in a fast-paced environment.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Comprehensive health, dental, and vision insurance.

• Retirement savings plan with company matching.

• Opportunities for professional development and career advancement.

• Flexible work arrangements and a supportive work environment.