DevOps Engineer, SaaS

This is a fully remote position, open to applicants in Latin America.

📋 Description

• Design, implement, and sustain a secure, reliable, and scalable cloud infrastructure.

• Develop and enhance CI/CD pipelines that facilitate frequent, repeatable, and low-risk deployments.

• Automate the processes of infrastructure provisioning, configuration, deployment, and environment management.

• Maintain infrastructure as code utilizing tools like Terraform, CloudFormation, Pulumi, or similar technologies.

• Enhance consistency across development, testing, staging, and production environments.

• Construct and manage containerized application environments and orchestration capabilities.

• Implement and refine monitoring, logging, tracing, alerting, dashboards, and production health reporting.

• Collaborate with engineers to define service-level indicators, service-level objectives, and actionable operational metrics.

• Strengthen application and infrastructure resilience, scalability, availability, and disaster recovery preparedness.

• Oversee secrets, certificates, identity, permissions, network controls, and cloud security configurations.

• Assist in vulnerability management, dependency security, patching, and infrastructure hardening.

• Advance deployment strategies, including automated rollback, blue-green deployment, canary releases, or similar methods as necessary.

• Diagnose and resolve production incidents related to infrastructure, networking, application deployment, performance, capacity, or cloud services.

• Engage in incident response, post-incident reviews, root-cause analysis, and corrective action planning.

• Minimize cloud waste and enhance visibility into infrastructure costs.

• Create self-service tools and reusable deployment patterns for application engineering teams.

• Document infrastructure architecture, operational procedures, recovery processes, and troubleshooting guidelines.

• Participate in production support and an appropriate on-call rotation.

• Utilize AI-assisted engineering and operational tools to expedite scripting, troubleshooting, documentation, and infrastructure analysis while implementing suitable validation and security measures.

⛳️ Requirements

• Around 5 or more years of experience in DevOps, Site Reliability Engineering, Cloud Engineering, Platform Engineering, or a related field.

• Strong experience managing production workloads in AWS.

• Proficient hands-on experience with infrastructure as code.

• Experience in building and maintaining CI/CD pipelines using GitHub Actions, GitLab CI, Jenkins, CircleCI, AWS CodePipeline, or equivalent tools.

• Solid knowledge of Docker and containerized application delivery.

• Familiarity with Kubernetes, Amazon ECS, or another container orchestration platform.

• Strong understanding of cloud networking, including virtual networks, subnets, routing, load balancers, DNS, firewalls, gateways, and private connectivity.

• Experience in cloud identity and access management, role-based access, least-privilege design, and secrets management.

• Knowledge in implementing logging, metrics, dashboards, alerts, and distributed tracing.

• Familiarity with observability platforms such as Datadog, New Relic, Grafana, Prometheus, CloudWatch, OpenTelemetry, or similar technologies.

• Strong Linux and command-line skills.

• Scripting experience with Python, Bash, JavaScript, or a related language.

• Understanding of application deployment patterns for modern web applications, APIs, background workers, and event-driven systems.

• Experience in supporting relational databases, backup, restore processes, high availability, and database operational health.

• Knowledge of incident-management practices, root-cause analysis, capacity planning, and production-readiness reviews.

• Working knowledge of cloud security, vulnerability remediation, encryption, certificates, key management, and compliance-oriented controls.

🏝️ Benefits

• 20 days of paid time off (PTO) annually

• Opportunities for professional growth and career advancement

• Company-provided equipment

• A collaborative, inclusive, and multicultural work environment

• The chance to contribute to meaningful projects alongside a talented and supportive team