Design Program Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with and assist team leaders in project engagements

• Document and establish repeatable end-to-end processes for planning, managing, and executing work

• Identify needs related to processes, tools, documentation, capacity, data, and asset management, and educate leadership on potential enhancements

• Connect cross-functional teams and facilitate communication regarding interdependencies

• Advocate for the design team while collaborating with Design Systems, Quality Assurance, and enterprise stakeholders

• Communicate project status to teams, stakeholders, and senior management using visual aids and data

• Coordinate and prioritize initiatives in collaboration with management and cross-functional teams

• Anticipate bottlenecks, manage escalations, articulate risks and trade-offs, and advise on prioritization

• Guide design projects from inception to completion, providing advice on deadlines and managing expectations

• Assist design teams in scoping product initiatives, identifying priorities, and delivering critical projects

• Facilitate meetings, define next steps and owners, and resolve any blockers

• Proactively assess risks and address issues

• Measure the impact of programs and initiatives as well as operational efficiency both qualitatively and quantitatively

• Support management with team communication, problem-solving, data-driven insights, and information dissemination

⛳️ Requirements

• Bachelor’s degree in Engineering, Design, or a related field, or an equivalent combination of relevant education and experience

• Over 8 years of proven success as a Project or Program Manager, or in a similar role, within a creative environment

• At least 2 years of experience leading large projects through their entire life cycle within a large, cross-functional team

• Experience collaborating with global teams

• Exceptional written and verbal communication skills with the ability to present clearly and succinctly to all levels of the enterprise

• Demonstrated history of timely project/program delivery for large, cross-functional projects involving global stakeholders

• Experience contributing to project playbooks, developing schedules, managing issues and risks, establishing communication plans, and stakeholder management

• Familiarity with Agile and Lean methodologies and Jira

• Understanding of design and development processes

• Experience working with design systems

• Ability to simplify complex ideas into clear, understandable explanations

• Proficient use of digital tools and platforms

• Experience managing multiple concurrent projects while adhering to deadlines amid shifting priorities

• Must be legally authorized to work in the United States

• Visa sponsorship is not available

🏝️ Benefits

• Immediate medical, dental, vision, and prescription drug coverage

• Flexible family care days

• Paid parental leave

• New parent ramp-up programs

• Subsidized back-up child care

• Family building benefits including reimbursement for adoption and surrogacy expenses

• Fertility treatments

• Vehicle discount program for employees and their family members

• Management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off

• Option to purchase additional vacation time