Design Lead – DTC Agency

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Act as the primary creative contact for clients - addressing design inquiries, presenting creative strategies, and ensuring client contentment with design outputs.

• Supervise design quality across all conversion and retention teams.

• Lead and mentor digital designers within your team.

• Guarantee consistency, brand coherence, and adherence to CRO best practices across all design outputs.

• Create Shopify UI/UX designs - including landing pages, product detail pages (PDPs), collection pages, shopping carts, and checkout experiences.

• Develop email and SMS creatives for retention campaigns and automated flows.

• Collaborate with Senior Project Managers, Retention Strategists, and Technical Leads to fulfill client projects.

• Set and uphold design standards, templates, and procedures.

• Review and offer feedback on all design work prior to deployment.

• Keep abreast of current e-commerce design trends and CRO best practices.

⛳️ Requirements

• Demonstrated experience in leading or managing design teams.

• Robust portfolio showcasing both web/UI design and email design.

• Profound expertise in Figma.

• In-depth knowledge of CRO best practices - your designs prioritize conversion alongside aesthetics.

• Solid understanding of e-commerce user experience, particularly within Shopify.

• Acquainted with Shopify and Klaviyo as platforms - with a grasp of their functionalities and limitations.

• Familiarity with low-code/no-code page builder tools such as Replo, Instant, Framer, and Webflow.

• Basic understanding of front-end development - you design with developers in mind and follow best practices to facilitate smooth implementation.

• Comfortable engaging with clients in creative discussions.

• Capability to provide clear, constructive feedback that enhances the work of others.

• Ability to balance hands-on design responsibilities with leadership duties.

• A genuine enthusiasm for CPG brands and the subscription commerce industry.

• An AI-native mindset - you utilize tools like Claude to augment your work rather than substitute your creative thinking.

🏝️ Benefits

• Remote work opportunity.

• You will oversee digital designers who rotate between conversion and retention teams.

• You will report directly to the CEO (future: Creative Director).

• We utilize Slack for communication, Linear for project management, and Figma for design purposes.

• Work in a fast-paced environment with multiple subscription CPG clients.