Desenvolvedor CSM – ServiceNow

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Develop and enhance solutions on the ServiceNow platform

• Create digital experiences to support the management of services and regulatory processes

• Build portals

• Implement and manage cases, SLAs, and workflows

• Develop sanctioning processes, manage fines, contracts, and economic-financial imbalances

• Structure service journeys

• Create approval flows and process automation

• Integrate ServiceNow with corporate systems

⛳️ Requirements

• Experience in ServiceNow Customer Service Management (CSM)

• Experience in the development and configuration of the ServiceNow platform

• Knowledge of approval flows

• Knowledge of process automation

• Knowledge of integrations with corporate systems

🏝️ Benefits

• Comprehensive benefits package

• Opportunities for professional growth and development

• Collaborative and innovative work environment