Default Claims VA QA Analyst, I

This is a fully remote position, open to applicants in United States.

📋 Description

• Assess FHA, VA, PMI, USDA, FNMA, and FHLMC claims within the designated timeframes set by investors/insurers to ensure accuracy.

• Confirm that expenses are matched and claimed in accordance with agency regulations.

• Detect errors in QA claim reviews and ensure that necessary corrections are made prior to claim submission.

• Maintain documentation of the Mortgage platform with proper process tracking.

• Report any trends or issues discovered during the claim QA process.

• Ensure that taxes and insurance are properly managed, paid on time, and canceled/endorsed as per guidelines.

• Verify compliance with procedures regarding the curtailment of interest or advances.

• Conduct internal quality assurance on departmental claim documents.

• Complete monthly audits as assigned.

• Certify the accuracy of default claims and submit filings to FHA, USDA, PMI, VA, FNMA, and FHLMC.

⛳️ Requirements

• A High School diploma is required; some college education is preferred.

• A minimum of one (1) year of experience in mortgage servicing default, QA/QC experience in another sector, or a College Graduate.

• Moderate understanding of default claims processes for various insurers and investors.

• Familiarity with the default servicing process, including foreclosure, bankruptcy, loss mitigation, and claims handling.

• Moderate comprehension of Agency and investor guidelines.

• Strong interpersonal skills emphasizing teamwork and quality in loan evaluations.

• Excellent written and verbal communication, organizational, and time management abilities.

• Capability to effectively communicate with all levels of staff and management, both internally and externally.

• Ability to manage workload to adhere to strict deadlines.

• Competence in handling multiple tasks under pressure and adapting to changing priorities.

• Availability to work Monday through Thursday from 7:00 AM to 5:00 PM and Friday from 7:30 AM to 11:30 AM, with potential for overtime as necessary.

🏝️ Benefits

• Comprehensive healthcare plans available for you and your family.

• Discretionary 401(k) matching of 50% on the first 4% of pay contributed.

• Access to fitness, restaurant, retail, and additional discounts through the employee portal.

• Customized training programs designed to help you advance your career.

• Employee referral bonuses.

• Educational reimbursement opportunities.

• Contributions to the community through the Carrington Charitable Foundation.