Dealer Development Representative

This is a fully remote position, open to applicants in New Jersey, +1 more state.

📋 Description

• Drive and expand volume within a designated territory.

• Enhance Fifth Third’s market presence.

• Deliver remote customer support and training to dealership staff.

• Manage and collect dealer accounts, including negative reserves and drafts.

• Cultivate and sustain volume levels that align with territory goals.

• Monitor applications, approvals, bookings, and the quality of submission/paperwork.

• Identify and secure strategic dealer partnerships.

• Serve as a liaison between dealers and Fifth Third departments.

• Foster relationships with dealership personnel through training, deal structuring, credit involvement, paperwork assistance, and deal negotiations.

• Collect and analyze market data to provide competitive insights.

• Engage in pricing strategy discussions.

• Maintain connections with Dealer Principals and key dealership personnel via phone and occasional territory visits.

• Support opportunities for cross-selling.

• Recognize and implement marketing initiatives and programs.

• Complete necessary reports and administrative tasks.

• Identify qualified candidates for potential employment with Fifth Third.

• Manage risk by identifying, assessing, monitoring, and reporting risks while adhering to bank policies and procedures.

⛳️ Requirements

• High School diploma or equivalent is required.

• Some college education is preferred.

• A minimum of 2 years of experience in Consumer Indirect Lending or a related field is required.

• Previous customer service experience is essential.

• Ability to effectively collaborate with external customers to resolve issues within Fifth Third’s guidelines, policies, and programs.

• Strong time and territory management skills.

• Willingness to travel occasionally within the assigned territory.

🏝️ Benefits

• Eligibility for an incentive compensation plan.

• Comprehensive benefits package.

• Competitive compensation offerings.

• Benefits that promote physical, financial, emotional, and social well-being.

• Commitment to equal employment opportunity and fostering an inclusive culture.