Deal Desk Manager

This is a fully remote position, open to applicants in Singapore.

📋 Description

• Offer expert advice to the Sales team and Customer Success regarding deal structuring, pricing, redlining, and contract management.

• Ensure that deals are efficiently structured and processed in accordance with company policies.

• Review, interpret, and verify contract terms and conditions; collaborate closely with finance and legal teams to ensure contract accuracy.

• Responsible for drafting, modifying, and finalizing contracts, including new agreements, add-ons, and upsell opportunities for Cloud Subscription Services.

• Review and approve deals for AuditBoard customers and potential clients.

• Proactively identify issues and take actions to resolve them.

• Address daily inquiries from Sales and Account Management teams regarding AuditBoard’s quoting tools and/or CRM system.

• Engage in testing to facilitate enhancements of quoting tools.

• Assist in Sales enablement through training initiatives for new hires and respond to ad hoc training requests as necessary.

• Independently drive efficiency and process improvements; support commercial projects as required.

⛳️ Requirements

• At least 3 years of professional experience in a Deal Desk role within a SaaS company.

• A strong inclination towards speed and efficiency.

• A “Customer First” approach and mindset.

• Experience in supporting global or multinational customers and deals.

• Exceptional business partnering abilities – capable of positively engaging with the Sales Field and influencing business results.

• Thorough understanding of most Deal Support/Commercial topics (pricing, deal structuring, contracting, etc.); familiarity with SaaS revenue recognition policies is a plus.

• Comprehensive understanding of commercial terms and conditions.

• Ability to grasp the knowledge of our products and the value they deliver to AuditBoard’s customers.

• Capability to thoroughly understand AuditBoard’s corporate goals and objectives and incorporate these goals/objectives into the design of offers.

• Proficiency in organizing, prioritizing, completing tasks, and meeting daily deadlines.

🏝️ Benefits

• Perks may vary based on eligibility/location.