Deal Desk Manager

This is a fully remote position, open to applicants in Germany.

📋 Description

• Establish n8n's Deal Desk function from the ground up, prioritizing AI and automation: including intake, approval workflow, and pricing guidelines.

• Provide guidance to Sales on deal structures and pricing to safeguard margins while maintaining a swift sales cycle.

• Develop a straightforward set of discount and pricing rules that Sales can utilize independently, minimizing the need for deal escalations.

• Conduct monthly and quarterly deal war rooms to enhance deal velocity, particularly during month-end and quarter-end closures.

• Manage contract redlines and non-standard terms directly, keeping most negotiations independent of Legal's involvement.

• Create a library of accepted and rejected redline clauses, enabling AI to suggest fallback terms for routine deals.

• Automate approvals and quoting within CPQ, leveraging AI to triage incoming requests and identify which deal modifications necessitate re-approval.

• Oversee the quality of Salesforce data and maintain hygiene for executed contracts in every deal.

• Assist Customer Success with structuring non-standard renewals and expansions.

• Facilitate security and compliance requests (DPA, SOC 2, security addenda) among Sales, Security, and Legal teams.

• Provide monthly reports on deal desk performance metrics, including cycle time, discounting, and exceptions.

⛳️ Requirements

• 📈 In-depth deal desk expertise: You possess extensive experience in developing and managing a deal desk function, rather than merely executing a pre-designed process.

• 📐 Proficiency in SaaS commercial principles: You have a solid grasp of SaaS pricing models, revenue recognition, ARR reporting standards, and enterprise contract frameworks.

• ⚖️ Contract negotiation skills: You are capable of negotiating and redlining order-form-level terms directly with customers, knowing when to involve Legal.

• 🛠️ Hands-on experience with CPQ/Salesforce: You have configured and operated both CPQ and Salesforce independently, rather than relying on pre-existing setups.

• 🤖 AI-driven work approach: You naturally integrate AI and automation into your work, with specific examples of automated deal or approval workflows.

• 🤝 Proficient stakeholder management: You possess excellent communication skills and can effectively influence and manage complex stakeholders such as Sales, Legal, RevOps, and Finance.

• 🏗️ Experience as a 0-to-1 builder: You have successfully established a deal desk or similar function from scratch, defining the processes and policies yourself.

• 🔧 Familiarity with modern CPQ/billing solutions: You have experience with Salesforce CPQ or contemporary platforms like Hyperline or Solvimon.

• 🧩 Curiosity about products: You have an interest in n8n and ideally have already built a workflow using the platform.

🏝️ Benefits

• Competitive compensation 💸 – We offer equitable and appealing pay.

• Ownership 💪 – Our core value is to “empower others,” and we mean it—you’ll receive equity in n8n.

• Work/life balance 🏖️ – We work diligently while ensuring you have time to recharge:

• Europe: 30 days of vacation, in addition to public holidays applicable to your location.

• US: 20 vacation days, 8 sick days, plus public holidays relevant to your location.

• Health & wellness 🩺 –

• Europe: We provide benefits in line with local country standards.*

• US: A variety of low-premium, low-deductible medical plans covering individuals and families—plus an option for a no-cost premium HDHP with a pre-funded HSA, as well as dental and vision coverage.

• Future planning 💰 –

• Europe: Pension contributions according to local country standards.*

• US: 401(k) retirement plan with a 4% employer match.

• Financial security 🛡️ –

• Europe: Benefits provided in accordance with local country standards.*

• US: Company-paid short-term and long-term disability insurance, along with life insurance for your support and that of your loved ones.

• Career growth 📈 – We seek rising stars who will grow with us! You’ll receive €1K (or equivalent) annually for courses, books, events, or coaching to enhance your skills.

• A passionate team 🤩 – We are enthusiastic about our product, demonstrated through regular hackathons where we showcase innovative builds!

• Remote-first 🌏 – Our team operates remotely across Europe, with regular off-site gatherings for team bonding. Certain roles, like sales in the US, are hybrid—please refer to the job description for specifics.

• Giving back 🤝 – We are strong supporters of open source, and you'll receive $100 monthly to contribute to projects that matter to you.

• AI enablement 🤖 – We believe in working smarter—everyone receives an unlimited AI budget to explore and utilize the best tools for enhancing productivity and creativity.

• Transparency 🙏 – Everyone is aware of what others are working on and how the company is performing—the complete picture.