Deal Desk Analyst

This is a fully remote position, open to applicants in United States, +1 more state.

📋 Description

• Act as a trusted advisor to the Sales team regarding matters related to Enterprise deals.

• Offer proactive assistance and guidance to Sales for innovative deal structuring, alternative contract options, and value positioning.

• Review Order Forms to ensure accuracy, pricing, and compliance; perform to defined metrics and service levels.

• Oversee the queue and approval process for sales orders, escalating issues as necessary.

• Collaborate closely with Sales Management, Finance, Legal, and Support teams.

• Promote best practices to enhance Deal Desk and sales efficiency and effectiveness, including identifying gaps or process issues.

• Analyze and report on transaction trends, efficiency metrics, and opportunities for improvement.

• Provide training to both new and existing sales personnel on Deal Desk processes, order procedures, and QTC best practices.

• Ensure compliance with policies and procedures regarding revenue recognition and operational guidelines.

⛳️ Requirements

• 3+ years of experience in sales, finance, or operations.

• Proven experience in executing and managing complex software deals throughout the entire order lifecycle, from initial structuring to approvals, negotiation, and closing.

• Detail-oriented with the capability to multitask and prioritize in high-volume situations.

• Strong understanding of quote-to-cash processes and the contract lifecycle.

• Excellent written and verbal communication skills, with the ability to collaborate effectively in a remote-first environment.

• Positive and collaborative mindset.

• Proficiency in Salesforce, CLM tools, and CPQ tools.

• Visa sponsorship is currently unavailable.

🏝️ Benefits

• Competitive compensation and equity plan within the industry.

• Flexible time off, sick days, and 13 paid holidays.

• Comprehensive medical insurance including Health, Dental, and Vision coverage.

• Paid parental leave, along with benefits for fertility, adoption, and other family planning.

• In-office workspace located in San Francisco.

• Monthly allowance for wellness, reading, and access to LinkedIn Learning for ongoing development.

• Events and activities that are both team-based and company-wide, designed to inspire, educate, and cultivate.

• Performance bonuses contingent on company performance.