Deal Desk Analyst

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Acquire extensive knowledge of Datadog’s licensing and pricing strategies to assist in deal structuring and provide quoting support to our global sales teams.

• Be an innovative problem solver who effectively addresses customer needs while complying with Datadog’s sales policies.

• Address customer satisfaction concerns following the execution of deals.

• Engage in direct negotiations with customers as necessary.

• Collaborate across multiple stakeholder groups including legal, contracts, sales operations, order management, revenue, finance, and product management.

• Serve as the primary contact and subject matter expert for Sales regarding deal pricing issues.

• Ensure compliance with internal controls, protocols, and business regulations.

⛳️ Requirements

• A minimum of 4 years of overall experience in areas such as sales operations, finance, sales strategy, and sales enablement.

• At least 2 years of experience in deal structuring and quoting for complex SaaS transactions within a rapidly growing multinational organization.

• Familiarity with revenue recognition principles.

• Must be adept at representing the company during negotiations and resolving customer satisfaction challenges.

• Exceptional attention to detail.

• Ability to handle multiple tasks simultaneously.

• Excellent communication skills.

• Capacity to thrive in a fast-paced, high-pressure environment.

• Strong quantitative abilities.

• Proficiency in MS Word, Excel, and PowerPoint.

🏝️ Benefits

• Comprehensive and competitive benefits package.

• Stock equity for new hires (RSUs) and an employee stock purchase plan.

• Ongoing career development and advancement opportunities.

• Product training to gain a thorough understanding of our offerings and industry.

• Top-notch onboarding experience.

• Internal mentorship and buddy programs across different departments.

• Supportive and inclusive workplace culture.