• Manually retrieve bills from the utility website and upload them to the company portal.

• Perform efficient and precise non-voice transaction processing, including data parsing, data entry, and information updates.

• Adhere closely to process workflows and assist in implementing initiatives and projects as directed by management.

• Actively seeks and welcomes constructive feedback.

• Enthusiastic about learning new systems and processes.

• Maintains a strong focus on detail, thoroughly reviewing one’s work to ensure high quality.

• Recognizes the importance of workflows, efficiency, and accuracy in processing repetitive operational tasks with a strong sense of accountability.

• Adopts a solutions-oriented approach, viewing challenges as opportunities to resolve issues and navigate through them.

• Utilizes available resources and materials to address problems while knowing when to seek assistance from colleagues and supervisors.

• Demonstrates effective stakeholder management, setting client expectations and adjusting them as needed.

• Communicates ideas and suggestions that contribute to the team’s success.

• Completes tasks thoroughly and provides support when required.

• Capable of clear and effective communication with fellow consultants, management, and client representatives.

• Collaborates regularly with the team leader or manager on any issues or concerns regarding daily responsibilities.

• Sends inquiries to the point of contact at the end of the day concerning any issues with utility accounts.

• Performs additional duties as assigned.

• Strong written and verbal communication skills in English.

• A graduate with an Associate or Bachelor’s degree; undergraduates must have at least 1 year of experience as a Data Processing Specialist.

• A minimum of 6 months experience working as a Data Processing Specialist.

• High level of process orientation, digital organization, and resourcefulness.

• Ability to function effectively in sensitive and high-pressure situations.

• Capable of thriving in a fast-paced environment while multitasking.

• Consistently delivers high accuracy and attention to detail.

• Basic proficiency with Google Sheets, Excel, and similar tools.

• Competitive compensation.

• Compliance with government-mandated benefits.

• Retirement Savings Program with Company Matching.

• Life Insurance.

• Health Maintenance Organization (HMO) coverage starting on day 1.

• Paid time off, including birthday leave.

• Bonus and incentive programs.

• Opportunities for skills training and personal as well as professional development.

• Experience endless fun for unlimited growth.

Data Entry – Seasonal

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