Data and Reporting Analyst

This is a fully remote position, open to applicants in Mexico.

📋 Description

• Develop and sustain dashboards along with ongoing reports that highlight essential business metrics.

• Clean, verify, and analyze extensive datasets sourced from CRMs, dialers, and operational systems.

• Track KPIs on a daily basis and identify trends, risks, and anomalies.

• Convert data into straightforward recommendations for managers and client stakeholders.

• Streamline manual reporting processes wherever feasible.

• Document data definitions and the logic behind reporting.

⛳️ Requirements

• A minimum of 2 years’ experience in data analysis, reporting, or business intelligence.

• Proficient in advanced Excel or Google Sheets, including Power Query, pivot tables, and formulas.

• Familiarity with SQL and/or BI tools such as Power BI, Tableau, or Looker.

• Strong analytical skills and meticulous attention to detail.

• Competent in written and spoken English for presenting insights effectively.

• Capacity to work independently and manage request prioritization.

• Residing in Mexico, equipped with a reliable home office setup and stable internet connection.

• Experience with reporting in Salesforce or HubSpot.

• Knowledge of Python or other scripting languages for automation purposes.

🏝️ Benefits

• Health insurance is provided for contractors.

• Holiday Extra Pay is available.

• Work hours generally correspond with standard US business hours, with some flexibility based on client needs.

• This role is entirely remote.

• We emphasize the mental health of our team members and provide mental health days to support their well-being.

• Besides the base salary, performance-based incentives are offered.

• An annual review and appraisal process is conducted.

• Numerous opportunities for professional growth and advancement within the company are available.