D2C Business Analyst

This is a fully remote position, open to applicants in Romania.

📋 Description

• Analyze, enhance, and provide relevant business data and insights to aid D2C planning and performance reporting.

• Foster increased customer satisfaction while achieving sales and profit objectives.

• Spearhead the conceptual development of a reporting framework suitable for D2C, incorporating attributes and metrics for Webshop and Marketplace performance.

• Collaborate with the commercial D2C and central Data & Analytics teams.

• Convert D2C business requirements into data and analytics specifications.

• Ensure the ongoing evolution of D2C insights and capabilities in data-driven merchandising.

• Assist D2C planning and forecasting through structured insights at the channel and product level.

• Identify deficiencies and inefficiencies within reporting, financial controls, and commercial D2C management processes.

• Document requirements for scalable, technology-enabled solutions.

• Perform ad-hoc analyses and in-depth evaluations of product and channel performance.

• Create interim automation solutions, including scripts and scheduled queries.

• Present findings to stakeholders, linking commercial performance and financial controls to business objectives.

• Support the preparation of recurring D2C performance and P&L summaries.

⛳️ Requirements

• Advanced analytical and technical expertise.

• Demonstrated ability to work with contemporary BI tools (e.g., Power BI, Tableau, Looker).

• Experience in automation utilizing macros, scripts, workflows, and AI agents.

• Strong grasp of essential D2C and e-commerce metrics, including traffic, conversion rate, AOV, CLV, CAC, and return rates.

• Understanding of key P&L performance drivers.

• Experience in designing reporting landscapes.

• Capability to define relevant attributes, metrics, and data models in partnership with central Data & Analytics teams.

• Ability to support budgeting and forecasting processes with structured insights at the channel, category, and product levels.

• Proficient in connecting operational data with financial and strategic planning.

• Skilled in identifying inefficiencies and enhancing processes and controls.

• Competent in translating business needs into scalable, data-driven solutions.

• Strong communication skills with stakeholders.

• Ability to distill complex analyses into clear and concise insights.

• Proficient in delivering impactful presentations and fostering alignment among stakeholders.

• English-language job posting and application process.

🏝️ Benefits

• A familial and collaborative environment within international teams.

• An innovative and engaging area of responsibility with various development opportunities.

• Flat hierarchies and short decision-making processes that facilitate the implementation of your ideas.

• Regular employee events.

• Discounts on our own products.

• Private health insurance.

• Additional benefits, including a 13th-month salary.