Cybersecurity Technician I

This is a fully remote position, open to applicants in Arizona.

📋 Description

• Conduct investigations into potential security threats.

• Elevate issues to higher-level support when deemed necessary.

• Effectively assess and understand the cybersecurity support needs of customers.

• Rigorously apply cybersecurity principles to protect customer information.

• Ensure adherence to all policies and procedures of Trapp and ArmorPoint.

• Review alerts and gather data for incident response to facilitate further investigation.

• Assist in conducting forensic analysis when required.

• Research new threats and vulnerabilities to enhance incident identification.

• Stay updated on the latest trends and challenges in cybersecurity.

• Optimize response times and efficiently resolve alerts to meet time-close standards.

• Engage in internal meetings and mandatory training sessions.

• Remain informed about industry best practices and emerging technologies.

• Maintain a professional attitude at all times.

• Uphold the integrity of the organization and its policies.

• Perform other duties as assigned.

⛳️ Requirements

• High School Diploma or GED equivalent is required.

• A Bachelor’s degree in computer science or a related field is preferred.

• At least two years of experience in cybersecurity or IT is required.

• A typing speed of no less than 30 words per minute.

• Security+ certification is highly preferred.

• CySA+, A+, and Net+ certifications are advantageous.

🏝️ Benefits

• Competitive salary and comprehensive benefits package.

• Opportunities for professional development and advancement.

• Flexible work environment and supportive team culture.