Cyber Security Consultant

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with key clients to comprehend and assist in achieving their business objectives, cybersecurity strategies, and desired results.

• Develop strategies and roadmaps to enhance cyber workforce resilience through a structured approach.

• Interact with C-level executives, technical cybersecurity experts, and major business lines by delivering regular Executive Business Reviews.

• Utilize your cybersecurity expertise to suggest suitable enhancements to existing programs and propose new initiatives.

• Promote the adoption of the Immersive Labs Platform to maximize its value.

• Engage with the cybersecurity community to stay updated on emerging threats, trends, and technological advancements.

• Work in partnership with product, content, and engineering teams to represent customer interests and drive product innovation.

• Assist customers in integrating and operationalizing Immersive Labs within their cybersecurity frameworks sustainably, using platform metrics, custom reports, and insights to highlight the value created throughout the process.

• Act as a primary contact and escalation point between sales, product leadership, and client accounts, serving as the first resource for sales teams to address inquiries related to service delivery within your accounts.

• Collaborate with the Customer Success Manager (CSM) to provide Executive Business Reviews (EBRs) to clients, delivering executive-level reports and insights that foster long-term account health and expansion opportunities.

⛳️ Requirements

• A minimum of 5 years of experience in an information security practitioner or consulting role, along with experience in a Customer Success or similar position.

• Significant experience in client-facing roles, having consulted and presented to both C-level executives and technical stakeholders.

• Strong proficiency in IT fundamentals, including computer hardware/software, databases, networking, security, and software development.

• In-depth knowledge of information security concepts, domains, compliance, and standards. You should be an engaging speaker, able to articulate value and discuss technical topics in a clear, jargon-free manner.

• Practical experience with Windows and Linux operating systems, security tools (such as IDS, firewalls, anti-malware, SIEM), and public cloud environments.

• Proven experience in leading technical presentations for both technical and non-technical audiences at all levels.

• A Bachelor's degree or higher in Cyber Security or Computer Science is preferred.

🏝️ Benefits

• You'll receive an additional benefits allowance to allocate towards your preferred pension, healthcare, and housing options.

• Enjoy flexible working arrangements, including remote work, with 25 days of annual leave, plus 2 volunteering days and a half-day off for your birthday.

• Support yourself and your family with enhanced parental leave, mindfulness groups, and critical illness coverage.

• Career growth and learning development through our platform and the ‘Learn Anything’ fund.

• Participate in the company's success through share options, sales incentives, and recognition and rewards for exemplary work that aligns with our values and behaviors.

• Take advantage of informal or formal flexible working options, such as adjustable start and finish times, reduced hours, job sharing, and remote work opportunities.

• Join a sociable, tight-knit team that hosts monthly social events and sports clubs, with activities ranging from pottery painting and paper mask making to movie nights and escape rooms.

• Although this is a remote position, we meet bi-annually at our EMEA HQ and regularly in-person within the region.