CXO Program Manager

This is a fully remote position, open to applicants in New Hampshire.

📋 Description

• Plan, coordinate, execute, and assess invitation-only CXO events, such as executive summits, roundtables, and industry experiences.

• Oversee executive participation, project timelines, vendors, budgets, resources, and deliverables.

• Craft attendee journeys that foster meaningful networking opportunities and enhance the Extreme brand.

• Transform the CXO Program into a year-round executive community.

• Administer executive virtual forums, peer discussions, newsletters, communications, thought leadership content, member resources, and engagement campaigns.

• Manage the presence of the CXO Program on ExtremeNetworks.com.

• Coordinate executive messaging, event communications, social media strategies, campaigns, videos, and post-event content.

• Collaborate with content strategy, digital marketing, creative teams, Marketing, Sales, Product, and executive leadership teams.

• Define program objectives, priorities, and success metrics in conjunction with executive leadership and cross-functional teams.

• Support global program expansion and tailor executive programming in collaboration with regional marketing teams.

• Document repeatable frameworks, playbooks, and operational processes for international expansion.

• Establish KPIs and reporting mechanisms for executive engagement, event success, community growth, customer satisfaction, and business impact.

• Analyze program performance and prepare executive presentations along with regular updates for senior leadership.

⛳️ Requirements

• Bachelor's degree in Marketing, Communications, Business, Hospitality, or a related field.

• 5–8 years of experience in executive programs, event marketing, customer marketing, field marketing, or strategic events.

• Demonstrated experience in managing high-touch executive events and VIP experiences.

• Strong project management and organizational abilities with exceptional attention to detail.

• Excellent written and verbal communication skills, capable of engaging confidently with executive audiences.

• Experience in managing multiple complex projects simultaneously in a fast-paced environment.

• Ability to collaborate with executive leadership, sales, marketing, and customer-facing teams.

• Willingness to travel for event execution.

• Preferred experience in supporting executive engagement or customer advisory board programs.

• Preferred experience in building customer communities or membership-based programs.

• Familiarity with CRM and marketing automation platforms such as Salesforce, Tableau, or similar tools is preferred.

• Preferred experience working with global or international marketing teams.

🏝️ Benefits

• Invitation-only executive events and industry experiences.

• Executive virtual forums and peer discussions.

• Quarterly executive newsletters and community communications.

• Thought leadership content and exclusive member resources.

• Community engagement initiatives.

• Opportunity to collaborate with global and cross-functional teams.

• Inclusive workplace dedicated to fostering employee differences.

• Travel opportunities for event execution.