
CX Video Production Manager
Posted 18 hours ago

Posted 18 hours ago
This is a fully remote position, open to applicants in California, +3 more states.
• Create comprehensive video content that transforms intricate technical portfolio updates into engaging visual stories.
• Deliver expert remote audio/visual coaching for the CX On Message series.
• Develop dynamic b-roll footage, kinetic typography, and edits optimized for platforms such as YouTube, LinkedIn, and Cisco.com.
• Collaborate with the Events team to produce visual experiences for major global events.
• Uphold visual brand standards across all created assets.
• Work in partnership with content strategists, editors, creative leads, and various cross-functional stakeholders.
• A Bachelor’s degree in Film, Video Production, Marketing, or a related discipline.
• Over 3 years of experience in complete video production, encompassing scriptwriting, recording, and post-production.
• High level of technical expertise in Adobe Creative Suite, including Premiere Pro, After Effects, Illustrator, and Photoshop.
• Proven project management skills managing high-volume assets and adhering to tight review cycles.
• A professional portfolio that demonstrates advanced narrative storytelling, motion graphics, and editorial timing.
• Established ability to provide audio/visual coaching to senior leadership.
• Familiarity with Riverside Studio, Descript, and Frame.io.
• Strong interpersonal communication skills for effectively managing feedback from a diverse range of cross-functional stakeholders.
• Experience in vendor management, including briefing and supervising external creative partners or agencies.
• Capability to maintain creative quality and professional demeanor under pressure during changing schedules.
• Medical, dental, and vision insurance.
• 401(k) plan with a Cisco matching contribution.
• Paid parental leave.
• Short- and long-term disability coverage.
• Basic life insurance.
• Cisco restricted stock unit grants may be available.
• 10 paid holidays per full calendar year.
• 1 floating holiday for non-exempt employees.
• 1 paid day off for the employee’s birthday.
• Paid year-end holiday shutdown.
• 4 paid days off for personal wellness.
• 16 days of paid vacation per full calendar year for non-exempt employees.
• Flexible vacation time off program with no defined limit for eligible exempt employees.
• 80 hours of sick time off provided on hire date and each January 1st thereafter.
• Up to 80 hours of unused sick time carried forward.
• Additional paid time away for critical or emergency family situations.
• Optional 10 paid volunteer days per full calendar year.
• Annual bonuses for non-sales roles, subject to Cisco policies.
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