CX Named Account Sales Manager

This is a fully remote position, open to applicants in Thailand.

📋 Description

• Assume complete responsibility for designated accounts, serving as the trusted advisor and advocate for clients.

• Maintain high levels of customer satisfaction while safeguarding the interests of both the client and Avaya.

• Optimize opportunities by steering the customer planning process.

• Guide virtual account teams in developing strategies that foster balanced growth, ongoing account penetration, and customer satisfaction.

• Create precise forecasts grounded in both short-term and long-term growth plans.

• Sustain long-term strategic partnerships at the executive level.

• Ensure that key executives comprehend how Avaya solutions fulfill their business objectives.

• Act as the primary client contact for all customers.

• Introduce specialists and/or partners as part of strategic sales initiatives.

• Execute both short and long-term strategic account planning to enhance the quality of the sales pipeline, expedite revenue generation, and elevate the customer buying experience.

• Consistently achieve or surpass annual sales targets, driving revenue growth and ensuring business success.

⛳️ Requirements

• Over 5 years of executive-level experience in enterprise UCaaS or CCaaS sales.

• Proven history of managing and expanding customer accounts with a track record of exceeding sales targets.

• Build and maintain trusted advisor relationships with key influencers and decision-makers, including C-level executives.

• Collaborate with technical teams to tailor solutions according to client needs.

• Capability to lead virtual teams and work collaboratively.

• Strategic thinker with robust planning and forecasting skills.

🏝️ Benefits

• Innovative Solutions: Join a company that is leading the way in communication technology.

• Career Growth: Opportunities for professional development and career progression.

• Dynamic Environment: Engage in a fast-paced, collaborative, and supportive setting.