CX Named Account Sales Manager

This is a fully remote position, open to applicants in Philippines.

📋 Description

• Take full responsibility for designated accounts, serving as a trusted advisor and advocate for clients.

• Ensure high levels of customer satisfaction while safeguarding the interests of both the client and Avaya.

• Optimize opportunities by steering the customer planning process.

• Lead virtual account teams to formulate strategies that achieve balanced growth, sustained account engagement, and customer satisfaction.

• Develop precise forecasts based on both short-term and long-term growth strategies.

• Maintain enduring strategic partnerships at the executive level.

• Act as the primary client contact for all customers.

• Conduct both short-term and long-term strategic account planning to improve the quality of the sales pipeline, accelerate revenue generation, and enhance the customer purchasing experience.

• Consistently meet or surpass annual sales goals, fostering revenue growth and ensuring business success.

⛳️ Requirements

• Over 5 years of executive-level experience in enterprise UCaaS or CCaaS sales.

• Demonstrated success in managing and expanding customer accounts with a history of exceeding sales goals.

• Ability to establish and cultivate trusted advisor relationships with key influencers and decision-makers, including C-level executives.

• Collaborate with technical teams to tailor solutions to meet client needs.

• Proven ability to lead virtual teams and work effectively together.

• Strategic thinker with robust planning and forecasting skills.

• Language proficiency: local languages and fluent English are essential.

• This position does not offer sponsorship.

🏝️ Benefits

• Innovative Solutions: Join a company at the leading edge of communication technology.

• Career Growth: Access to professional development and career advancement opportunities.

• Dynamic Environment: Engage in a fast-paced, collaborative, and supportive workplace.