Customer Support Specialist – Wellness Space

This is a fully remote position, open to applicants in United States.

📋 Description

• Manages client inquiries by collecting information through thoughtful questioning to determine the nature of the issue.

• Resolves product and training-related inquiries.

• Provides support and training to clients via phone, email, and live chat.

• Records the issue in Salesforce and suggests a solution.

• Remains informed about Meevo product knowledge and internal business processes.

⛳️ Requirements

• Bachelor’s degree or Associate's degree is preferred.

• Dependable Internet Service Provider is essential.

• Exceptional communication skills are required.

• 0-5 years of experience in a customer service-related position.

• Must be tech savvy.

• Experience with Salesforce is a plus!

🏝️ Benefits

• Paid Time Off (PTO) and Holidays.

• Medical, Dental, and Vision Benefits.

• Life Insurance.

• Long-Term and Short-Term Disability Insurance.

• 401(k) Retirement Plan.

• Learning & Development Opportunities.