Customer Support Specialist, German

This is a fully remote position, open to applicants in Greece.

📋 Description

• Managing customer inquiries in German through phone, email, and chat

• Diagnosing account or technical problems and escalating issues when necessary

• Ensuring precise documentation and prompt follow-up

• Upholding a high level of customer satisfaction

⛳️ Requirements

• Proficient in German at C2 / Native level

• Proficient in English at B2 or above

• Valid EU passport or work permit for Greece

• Willingness to work on-site or remotely with rotating shifts (Monday–Sunday, based on the project)

• Commitment to relocate to Greece at least one week prior to the start date (for on-site positions)

🏝️ Benefits

• Competitive salary (€1,100–€1,500) plus monthly performance bonuses

• Paid training program (12 weeks)

• Relocation package for EU candidates, including flight, two weeks of hotel accommodation, airport pickup, and assistance with housing

• Health insurance and statutory benefits

• Genuine career advancement opportunities within an international organization