Customer Support – PWD

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Address customer inquiries through phone, email, and chat.

• Offer technical assistance to resolve issues and respond to questions.

• Record and monitor support requests.

• Keep up-to-date documentation of customer interactions.

• Engage in team meetings to share experiences and propose enhancements.

⛳️ Requirements

• Bachelor's degree.

• Knowledge in IT Analysis and Systems Development.

• Background in Computer Engineering.

• Expertise in Computer Science.

🏝️ Benefits

• Meal or food allowance (VR or VA): R$ 32.00 per working day — Sodexo card, no payroll deduction.

• Health plan: Amil — co-pay applies if utilized.

• Life insurance coverage.

• Total Pass benefits.

• Profit-sharing (PLR).