Customer Support, Finnish & English

This is a fully remote position, open to applicants in Bosnia and Herzegovina.

📋 Description

• Providing customer service through email and phone communications

• Recognizing customer needs and presenting the product offerings

• Offering information regarding contractual agreements, invoices, and cancellation policies

• Ensuring high levels of customer satisfaction

⛳️ Requirements

• Proficient in spoken Finnish

• Strong command of English, both spoken and written

• Competent in using MS Office applications

• Previous experience in Sales or Telemarketing is advantageous

• Confident and professional demeanor on the phone

• Target-oriented personality, friendly, and communicative

🏝️ Benefits

• Options for full-time or part-time employment

• Opportunity for freelance work from Bosnia

• Remote work from day one with BYOD (Bring Your Own Device) policy - utilize your own technology

• Fixed salary complemented by performance-related bonuses

• Smooth entry into the role through professional and paid onboarding and training

• Dynamic and innovative work environment with a flat organizational structure