Customer Support, English

📋 Description

• Deliver customer support through email and telephone communications.

• Assess customer requirements and showcase the available product offerings.

• Supply details regarding contract terms, invoices, and cancellation policies.

• Promote customer satisfaction.

⛳️ Requirements

• Proficient in Dutch (Netherlands).

• Strong command of English, both in written and spoken forms.

• Solid understanding of MS Office applications.

• Experience in sales or telemarketing is desirable.

• Possess a confident and professional demeanor on the phone.

• Target-oriented, approachable, and effective communicator.

🏝️ Benefits

• Freelance role located in South Africa.

• Opportunity for remote work from the first day (bring your own device - BYOD).

• Competitive salary with a performance-based bonus structure.

• Seamless onboarding process with comprehensive, compensated induction and training.

• Vibrant and innovative work environment characterized by a flat hierarchy.