Customer Support Engineer

This is a fully remote position, open to applicants in Ukraine, +1 more state.

📋 Description

• Deliver advanced technical assistance for the MGID platform

• Offer technical support through chat and email communications

• Examine and resolve issues associated with various products

• Perform debugging and troubleshooting for integrations

• Create and execute database queries

• Develop widgets

⛳️ Requirements

• Proficiency in Linux shell

• Proficiency in MySQL

• Familiarity with bug tracking tools such as YouTrack and Jira

• Understanding of HTML5, CSS3, and JavaScript

• Awareness of REST API

• Knowledge of any programming language is an advantage

• Intermediate to advanced level of English

• Native proficiency in Ukrainian

🏝️ Benefits

• Competitive salary

• Opportunities for professional growth

• Dynamic work environment

• Health insurance options

• Flexible working hours