Customer Support Bilingüe – Inglés B1, Francés B2

This is a fully remote position, open to applicants in Colombia.

📋 Description

• Provide customer support and assistance via phone for technology products and services.

• Help resolve technical issues related to hardware, software, networks, operating systems, and computer applications.

• Deliver basic to intermediate technical support, ensuring customer satisfaction.

• Work under flexible schedules with potential rotating shifts.

⛳️ Requirements

• B2 level in French and B1 level in English.

• Must be of legal age and have completed high school.

• Skills in troubleshooting technical problems and effective communication.

• Availability to work from Monday to Saturday during established hours.

🏝️ Benefits

• Salary of $3,061,300 COP.

• Bonus of up to 15% for meeting performance metrics.