Customer Support Agent, Dutch/Flemish Speaking

This is a fully remote position, open to applicants in Greece.

📋 Description

• Provide exceptional customer service to both current and prospective clients.

• Manage incoming communications via calls, chats, and emails concerning: Payments, Invoices and reminders, Changes to plans or contracts, Complaints, Retention, etc.

⛳️ Requirements

• Minimum of secondary school education or equivalent.

• Proficient communication skills in both Dutch and English, both written and verbal.

• At least 6 months of experience in customer service roles within a contact center environment.

• Strong computer literacy.

• Ability to communicate in a professional and enthusiastic manner.

• Solution-focused individual, quick to learn and capable of processing information effectively.

• Self-motivated worker who thrives on challenges and prioritizes customer satisfaction.

🏝️ Benefits

• A fulfilling experience abroad that contributes to both your professional and personal development.

• Flexible working arrangements that allow for a combination of remote and office work (post KPI achievement).

• Extensive paid training along with continuous support from your trainer and team leader.

• A friendly and supportive workplace, with chances for team bonding through social activities.

• Long-term career opportunities with engaging challenges.

• Competitive salary package.

• Additional perks including a fixed project bonus, performance incentives, and private health insurance.