Customer Success Specialist, German-Speaking

This is a fully remote position, open to applicants in Hungary.

📋 Description

• Foster robust customer relationships and facilitate success.

• Manage customer support through phone and email channels, addressing general inquiries as well as questions related to contracts and invoices.

• Assist customers and local teams with contract management and invoice-related tasks, in addition to other customer service activities.

• Execute proactive outreach campaigns.

⛳️ Requirements

• Proficient communication skills in English (B2) and German (C1).

• Background in Customer Success, Account Management, or BPO.

• Customer-oriented mindset combined with excellent communication abilities.

• Self-motivated, organized, and technologically adept (experience with SAP/Salesforce is advantageous).

🏝️ Benefits

• Paid training.

• Competitive salary.

• Cafeteria benefits.

• Medicover.