
Customer Success Specialist
Posted May 20

Posted May 20
This is a fully remote position, open to applicants in Poland.
• Provide customer support services including data entry and verification, setting up, monitoring, and troubleshooting data loading scripts, as well as creating mappings and configurations for data imports.
• Convert large Excel spreadsheets into suitable formats.
• Manage existing accounts and configure the port settings.
• Reach out to customers to rectify errors, verify data, send missing information, and deliver outcomes of data imports.
• Collaborate with the product management team and report any bugs encountered.
• A minimum of 2 years of experience as a financial analyst, auditor, or accounting specialist.
• Proficiency in English at an intermediate level or higher.
• Strong expertise in Excel and/or Google Sheets.
• A degree in a scientific field.
• Detail-oriented and capable of handling a substantial volume of numerical data.
• Punctual and self-driven.
• Competitive salary.
• Initial training provided within the existing customer success team.
• An equal-opportunity employer that values diversity.
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