Customer Success Manager, Dutch Speaking

This is a fully remote position, open to applicants in Spain.

📋 Description

• Act as the Voice of the Customer (VoC) and represent their interests internally.

• Provide additional value through services that enhance product value and encourage adoption.

• Identify and pursue new sales opportunities in collaboration with sales colleagues.

• Function as the main point of contact within the customer success organization.

• Develop and oversee a customer success plan in partnership with the account manager and client.

• Create and present virtual business reviews to C-level executives.

⛳️ Requirements

• Proficient in Dutch.

• Experience in a customer-centric role focused on generating value from cloud software.

• Technically knowledgeable and adept with customer engagement technologies, best practices, and industry trends.

• Prior experience in ERP, HCM, and/or financial planning software sectors is advantageous.

• Strong communication and relationship management abilities.

• Bilingual in Dutch and English (both verbal and written).

• Willingness to travel as required (up to 20%).

🏝️ Benefits

• Flexible Leave Paid Time Off policy.

• Opportunities for remote work.

• Global Wellbeing Days.

• A culture built on trust and accountability.

• Opportunities for professional growth.

• Commitment to sustainability.

• A safe and inclusive workplace.

• Support from Employee Resource Groups.