Customer Success Manager, B2B Online Marketing

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will oversee our client projects from start to finish, utilizing tools such as Asana to keep all components organized.

• You will take charge of our client relationships, strategically advancing projects.

• You will guide our clients from the initial kickoff to the reporting stage, serving as their main point of contact throughout the project.

• You will create effective lead generation strategies and collaborate with your team to implement them successfully.

• You will deliver persuasive presentations of your strategies, winning clients over with your ideas and concepts.

• You will consistently monitor KPIs, timelines, and results to ensure measurable project progress.

• You will coordinate internal teams and freelancers, ensuring everyone operates efficiently and collaboratively.

• You will evolve into a B2B marketing expert, continuously developing more effective strategies for our clients alongside your team.

⛳️ Requirements

• A minimum of 2 years of experience in client/account management.

• At least 2 years of experience in project management.

• Proficient in digital tools and platforms.

• Strong communication skills, both with clients and within the team, characterized by an open and outgoing demeanor.

• A reliable and organized approach to planning and managing projects.

• A proactive mindset, solution-oriented thinking, and a commitment to personal development.

• Ability to interpret target-group insights and comprehend complex IT products.

• Performance-driven with a strong commitment to your responsibilities.

• Fluency in German at C2 or native level; proficiency in English at a business level.

🏝️ Benefits

• Flexibility to work as a permanent employee or on a freelance basis.

• Competitive annual salary ranging from €50,000 to €65,000, based on experience and calculated for a full-time schedule of 40 hours per week.

• Access to our in-house training platform for B2B marketing, promoting continuous learning and enhancement of your marketing expertise.