Customer Success Manager – Autodesk Forma

This is a fully remote position, open to applicants in Germany.

📋 Description

• Take responsibility for maintaining the relationship quality of a designated portfolio of accounts.

• Create Customer Success Plans that document the value provided.

• Enhance the adoption of Autodesk Forma within these accounts by addressing customer challenges using our technology.

• Reduce any churn risks and facilitate discussions regarding expansion.

• Gain expertise in our Autodesk Forma Platform, including its current features and future roadmap.

⛳️ Requirements

• Over 5 years of experience in the Construction Industry or Construction Technology sector.

• In-depth knowledge of AEC workflows and familiarity with BIM solutions related to Construction Technology.

• Understanding of the Autodesk Forma Platform or comparable CDE and Construction/Project Management solutions.

• Proven experience in conveying the value of technology and its features to clients.

• Proficient in the German language at a professional level (both written and spoken).

• Willingness to travel as necessary.

• Experience in cultivating face-to-face relationships with clients.

🏝️ Benefits

• Annual cash bonuses.

• Commissions for sales roles.

• Stock grants.

• Comprehensive benefits package.