Customer Success Manager – AI Trainer

This is a fully remote position, open to applicants in France.

📋 Description

• Assess and enhance AI-generated outputs related to customer success, client interaction, support processes, and practical customer management elements.

• Analyze AI responses for precision, feasibility, and adherence to real-world standards.

• Develop realistic customer scenarios drawn from your direct professional background.

• Generate scenario variations from various viewpoints (such as customer success manager, client, support team member, or stakeholder).

• Spot gaps, oversights, or flawed reasoning in AI-generated content concerning customer success.

⛳️ Requirements

• A senior-level customer success manager with substantial professional experience in the EU or UK.

• Proficient in advising on, crafting, and implementing customer success strategies.

• Adept at assessing client engagement processes, customer needs, and compliance.

• Capable of working autonomously and delivering structured, critical feedback.

• Available for 8–20 hours per week, with prompt response times.

🏝️ Benefits

• Enjoy flexible, fully remote freelance work that accommodates your existing commitments.

• Utilize your customer success expertise in a rapidly changing, impactful AI landscape.

• Play a direct role in developing advanced AI customer management systems.

• Gain free access to our in-house AI Academy to enhance your AI skill set.

• Experience clear onboarding, well-defined tasks, and ongoing collaboration opportunities.