Customer Success Account Manager, Dutch-English

This is a fully remote position, open to applicants in Greece.

📋 Description

• Identify potential clients to engage with, understanding their business requirements and offering customized product recommendations to drive revenue.

• Perform research on customer contracts and history utilizing platforms like Sales Navigator and ZoomInfo to discover upselling and cross-selling opportunities.

• Present product demonstrations and develop customer-specific use cases to emphasize the value of the solutions provided.

• Effectively manage your sales pipeline, delivering accurate updates to management regarding progress and forecasts.

• Work collaboratively with internal teams to address customer issues and enhance product adoption across various solutions.

• Build and maintain long-term customer relationships, comprehending their business objectives and providing advisory support.

⛳️ Requirements

• Outstanding verbal and written communication skills in both Dutch and English.

• Experience in outbound sales, focusing on prospecting, lead qualification, negotiation, objection handling, generating new business opportunities, upselling, and cross-selling.

• Strong grasp of cloud-based solutions and subscription models.

• Demonstrated ability to identify and engage decision-makers, recognize customer needs, and close deals through various channels, including phone, email, and social media.

• Capability to manage a high-volume sales pipeline and achieve weekly, daily, and monthly sales objectives.

• Proficient in analyzing customer data and market trends to pinpoint growth opportunities.

• Confidence in presenting to and advising C-suite decision-makers.

🏝️ Benefits

• Encouragement for your professional development, career growth initiatives, and opportunities.

• A culture that values inclusivity and community engagement, where giving back is promoted.

• A global team of curious lifelong learners guided by our company values.

• Paid time off (PTO).

• Wellness and healthcare benefits, including private insurance, medical, and dental coverage.

• A competitive compensation package along with performance bonus opportunities.

• Access to hundreds of free courses to facilitate your career advancement.