Customer Service Support Agent

atVocalink Connections LLCRemoteUS flagTexasFull-timeCustomer SupportMid-levelSenior$14 – $15/hour

Posted Sep 22

This is a fully remote position, open to applicants in Texas.

πŸ“‹ Description

β€’ Act as the initial point of contact for customers

β€’ Assist customers by addressing their inquiries

β€’ Resolve issues and concerns raised by customers

β€’ Deliver professional and personalized support to customers

β€’ Engage with customers nationwide from the comfort of your home


⛳️ Requirements

β€’ Must use Windows 11 ONLY; Chromebooks and Apple devices are not permitted

β€’ A computer with 8 GB–16 GB RAM is preferred

β€’ Hardwired internet connection is required

β€’ High School diploma or an equivalent qualification

β€’ Dependable internet connection is essential

β€’ A quiet, noise-free workspace is necessary

β€’ Excellent written and verbal communication skills in English

β€’ Strong written and verbal communication skills in Spanish

β€’ Capability to manage multiple tasks, prioritize duties, and maintain focus in a fast-paced setting

β€’ Prior experience in customer service is advantageous but not mandatory


🏝️ Benefits

β€’ Starting salary of $14-$15 with opportunities for advancement

β€’ Flexibility to set your own hours

β€’ Opportunities for growth and promotion

β€’ Work from the comforts of your own home

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