Customer Service Support Agent

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Act as the initial point of contact for customers

• Provide assistance to customers with their inquiries

• Address and resolve customer issues and concerns

• Deliver professional and personalized customer support

• Handle multiple tasks and effectively prioritize responsibilities

• Engage with customers nationwide while working remotely

⛳️ Requirements

• Windows 11 ONLY; no Chromebooks or Apple devices

• Preferred computer specifications include 8 GB–16 GB RAM

• Dual monitors are optional during the application process

• Noise-canceling USB headset is optional during the application process

• Must have a hardwired internet connection

• High school diploma or equivalent is required

• Consistent and reliable internet connection is necessary

• Must have a quiet, noise-free working environment

• Excellent written and verbal communication skills in English

• Proficient written and verbal communication skills in Spanish

• Experience in customer service is advantageous but not mandatory

🏝️ Benefits

• Starting pay of $14-$15 with opportunities for advancement

• Flexibility to set your own hours

• Opportunities for growth and promotion

• Ability to work from the comfort of your own home