Customer Service Support Agent

This is a fully remote position, open to applicants in Florida.

📋 Description

• Act as the initial point of contact for customers

• Assist customers by addressing their inquiries

• Resolve customer issues and concerns effectively

• Deliver professional and personalized customer support

• Handle multiple tasks and prioritize responsibilities efficiently

• Engage with customers nationwide while working remotely

⛳️ Requirements

• Windows 11 ONLY - No Chromebooks or Apple devices

• Preferred computer with 8 GB - 16 GB RAM

• Dual monitors (optional during the application process)

• Noise-canceling USB headset (optional during the application process)

• Hardwired internet connection required

• High School diploma or equivalent

• Reliable internet connection

• Quiet, noise-free environment

• Strong written and verbal communication skills in English

• Strong written and verbal communication skills in Spanish

• Previous customer service experience is an advantage but not mandatory

🏝️ Benefits

• Starting pay of $14-$15 with opportunities for advancement

• Flexible hours to set your own schedule

• Opportunities for growth and promotion

• Work from the comfort of your own home